William is a seasoned Financial Services Executive with over 30 years’ experience in the Banking and Insurance Sectors working for top brands including Absa Bank, First National Bank, Standard Bank, Zurich, Coface and Botswana Insurance Company. He is registered as a Key Individual and Representative with the South African Financial Services Board for various Long-Term and Short Term Categories. In South Africa William served as the Key Individual for Standard Bank, Zurich Insurance Company, Zurich Life and Coface. In Botswana, William is also registered with the Non-Bank Financial Institutions Regulatory Authority as a Controller for BIC. During 2021, William was appointed as a Chairman for the Chartered Institute of Customer Management Botswana, as well as partnering with key stakeholders to register the Institute of Sales and Marketing for Botswana.
William’s Core business specialties include: Sales Leadership and Management, Multi-Channel Distribution, Retail Banking, Mortgage Lending, General Insurance (Commercial, Personal and Specialist), Credit Insurance, Bank / Insurance Partnering including Banc Assurance, Financial Services Marketing, Customer Management and Business Intelligence. William is also a certified Master Sales Trainer, as well as having been recognised for performance delivery within various sales teams including Absa, Standard Bank, Nedbank, Zurich, Coface and BIC.
Industry awards accredited to William include: Contact in Gauteng – Contact Centre Manager of the year 2005, SACCCOM (BPeSA) – National Contact Centre Manager of the year 2005 (Top Contact Centre Manager in SA) Absa Group Prestige Awards: 2010 Leadership, 2008 Innovation and 2003 Financial. William was nominated for Standard Bank Stars awards in 2005.
William’s professional qualifications include: Higher National Diploma in Sales Management NQF6 Cum Laude, Two Management and Leadership qualifications from GIBS, Insurance Simulation from SWISS RE in Switzerland, a Certificate in Banking Management from the Institute of Bankers and numerous functional training courses covering compliance, sales, operations, foreign exchange, marketing and finance gained from Absa, FNB, Standard Bank, Zurich, Moonstone and COFACE.
William also spent 10 years in the South African Armoured Corps as part of the SADF and SANDF as a national serviceman (Crew Commander) and volunteer reservist (Troop Sergeant) with the School of Armour and the Light Horse Regiment. Awards won included: Southern Africa, Pro Patria and General Service Medals, 1st Class Shot Rifle Proficiency, 61 Mechanised Operational Proficiency and 4 SAI Mechanised Proficiency.