Susan is a seasoned business executive with a background in labor & employment law, commercial / P&L operations and corporate administrative. For the last 20+ years, she has worked in multiple jurisdictions across the US, Africa and the Middle East and different industries and fields.
A US-trained attorney, Susan has worked with multinationals and Fortune 200 companies. Susan started out as a labor lawyer advising clients on the full spectrum of human resource operations and the employee value chain. Susan’s skillset includes developing, advising and implementing policies, processes and procedures across attraction, talent development, performance management, retention, remuneration, reward, and recognition. She has developed and implemented change management strategies and culture realignment programs.
Susan applied her strategic thinking, commercial acumen, and people development skills to business turnaround initiatives and worked to minimize business risk by establishing a strong control and compliance environments and enterprise risk management to improve and maximize profitability and enhance the business’ brand and reputation. Susan served on the advisory boards of various entities where she worked actively and directly with the entities’ management teams to deliver improved business results.
Susan’s demonstrated competencies in business turnaround, enterprise risk management, operational controls improvement and corporate governance resulted in her taking on a role leading a multi-functional shared services team of 100+ employees. She then went on to serve as Managing Director of a $70 million business which sold and manufactured engine related components and ancillaries across Africa and the Middle East.
Since then, Susan established Piedmont Advisory, a boutique advisory firm, serving as a trusted strategic partner to clients ranging from a human capital leadership advisory organisation to technical aviation support services company advising them on various business issues such as operational transformation, business expansion, human capital operations, transaction advisory, etc.
Susan is a staunch advocate of gender diversity, equity and inclusion in the workplace. She has pushed for improvements in the representation of women as well as a culture of inclusion in the companies she has worked for. At her last company, she served as the region’s sponsor for the Women’s Employee Network (“WEN”) working with WEN’s executive committee to put together a strategy and framework aimed at creating an inclusive environment for women. Susan established and led the region’s annual women leadership conference in 2013, the first of its kind in the company. These conferences provided a forum for women to develop their capabilities and gain exposure to senior leadership. Susan also developed and delivered leadership training programs for the women in the organization and initiatives aimed at increasing the number of women across the organisation and in sales and engineering in particular.
Susan is also passionate about giving back and has served on various non-profit boards throughout her career. She currently sits on the board of Future of Africa, a non-profit organisation focused on providing homeless youth with holistic wellness, technical education, and entrepreneurial skills in order to transform their lives, their families, and their communities.
Susan has a Juris Doctorate from Tulane University and a Bachelors of Arts (BA) in Government, cum laude, with an interdisciplinary in International Relations from Lawrence University.