Absa Bank Uganda Limited
Marketing and Customer Experience Director
Category: Empowerment of Women in the Community
Helen Basuuta Nangonzi is the Marketing and Customer Experience Director at Absa Bank Uganda Limited.Helen has a wealth of experience gained over a 14-year career in Product Development, Brand Management, Corporate Relations, Marketing, Client Experience, Administration, Sustainability, and Human Resource Management.Prior to joining Absa, Helen was the Head – Corporate Affairs, Brand & Marketing for East Africa at Standard Chartered Bank based in Kenya, a role she was promoted to in 2017.Her professional journey began at Standard Chartered Bank Uganda in 2006 as a Product Development Officer looking after personal loans. She rose through the ranks to hold several positions at the Bank including: Product Development Manager, SME Banking, Executive Assistant to the CEO, General Manager – Marketing and Head – Service Quality, Human Resource Relationship Manager, Head – Brand & Marketing Uganda and Sub-Regional Head for High-Net-Worth Clients across East Africa. In 2015, she then was appointed Head – Corporate Affairs, Brand & Marketing for Uganda.Helen hold a Bachelor of Arts Degree in Social Sciences – First Class (Hons) and an Executive MBA attained from ESAMI (Eastern and Southern Africa Management Institute).